Time Element - Delay in Start-Up & Business Interruption

Our specialist forensic timeline analyses are internationally recognised for promptly and efficiently delivering clarity to the world’s highest value and most complex Delay in Start-Up (DSU) and Business Interruption (BI) claims. We recognise the key differences that make time-element insurance losses unique and that the insurance claims process needs to proceed harmoniously with projects’ construction management procedures.


Our team has advised on over 500 DSU claims on projects from all over the world, clarifying Parties’ expectations by examining the critical path of the project and determining the date upon which Commercial Operations would have commenced absent any insured events.

As independent experts, many clients utilise our services in advance of a submitted DSU claim, leveraging our expertise to establish early and accurate decision-making for the purposes of loss mitigation, formulating potential exposure considerations and creating the foundations for a successful resolution for all stakeholders.

Our expert delay analysts regularly advise on:

  • Pre-incident project status
  • Consideration of mitigation measures and Increased Cost of Working (ICOW) claims
  • Verification of critical path and near critical work packages
  • Impact of float and concurrent delays
  • Policy endorsements
  • Relationship between CAR/EAR and Marine Cargo policy forms
  • Potential implications of defect exclusions and LEG clauses



CCi is proud of our history and the fact that for over 20 years we have successfully delivered an unrivalled time management service on many of the largest insurance losses in the world and across a diverse portfolio of industries. We have an arsenal of Delay, Quantum and Technical experts with comprehensive knowledge of all types of loss ready to provide the right support and insight to ensure that any given reinstatement project is expedited and diligently managed to reduce the risk of extended delay or business downtime.

Our Delay and Scheduling experts objectively identify reinstatement/repair scope, planned turnaround / maintenance works and any opportunistic upgrade or betterment works. Working alongside the Policyholder our experts expediently confirm the most cost-effective mitigation strategies to ensure loss minimisation delivering complete transparency for all parties.

In our experience the most effective and efficient time management service is realised when it is integrated with our Quantum and Technical expertise. This has the ability to fully leverage the interchange between each discipline resulting in accurate and agile decision making with definitive reporting supported by technical engineering solutions, cost breakdowns and time management.  


CCi have worked on hundreds of projects worldwide. With specialist teams in time, cost and technical, and a broad range of industry experience, we bring clarity to the most complex of situations.

Crude Oil Refinery

Location: India

Unprecedented rainfall caused significant damage to stored equipment at the world’s largest refining hub, with crude processing capacity of 1.24 million barrels per day. CCi was appointed to evaluate delays that occurred to the start-up of the J3 units affected by the flood. CCi identified the impact of manufacturing lead times of replacement equipment on the unit critical paths to notify insurers of their potential exposure.

Ferrochrome Smelter

Location: Kazakhstan

A catastrophic breakout of molten metal caused significant damage to the construction of the ferrochrome melt shop. CCi was appointed as delay expert to objectively separate critical delay from the breakout and delays resultant from ongoing procurement issues for key equipment located elsewhere in the project. CCi conducted a ‘but for’ assessment of the project status based on contemporaneous information and a detailed review of ‘pacing’. Both assessments contributed to a successful claim settlement.

1600MW Coal Fired Power Station

Location: USA

Following catastrophic failure of the ID fan, CCi was appointed to analyse the project’s rebuild schedule and to conduct a ‘health check’ assessing the schedule’s suitability with regards to supporting the overall project management process and assisting with the claim. CCi also established the project’s pre-incident position, identifying delays to the scheduled date for the start of commercial operations and verified resultant delays from damage to achieve a successful settlement of the claim.