Time Element - Delay in Start-Up & Business Interruption

Our specialist forensic timeline analyses are internationally recognised for promptly and efficiently delivering clarity to the world’s highest value and most complex Delay in Start-Up (DSU) and Business Interruption (BI) claims. We recognise the key differences that make time-element insurance losses unique and that the insurance claims process needs to proceed harmoniously with projects’ construction management procedures.


Our team has advised on over 500 DSU claims on projects from all over the world, clarifying Parties’ expectations by examining the critical path of the project and determining the date upon which Commercial Operations would have commenced absent any insured events.

As independent experts, many clients utilise our services in advance of a submitted DSU claim, leveraging our expertise to establish early and accurate decision-making for the purposes of loss mitigation, formulating potential exposure considerations and creating the foundations for a successful resolution for all stakeholders.

Our expert delay analysts regularly advise on:

  • Pre-incident project status
  • Consideration of mitigation measures and Increased Cost of Working (ICOW) claims
  • Verification of critical path and near critical work packages
  • Impact of float and concurrent delays
  • Policy endorsements
  • Relationship between CAR/EAR and Marine Cargo policy forms
  • Potential implications of defect exclusions and LEG clauses



CCi is proud of our history and the fact that for over 20 years we have successfully delivered an unrivalled time management service on many of the largest insurance losses in the world and across a diverse portfolio of industries. We have an arsenal of Delay, Quantum and Technical experts with comprehensive knowledge of all types of loss ready to provide the right support and insight to ensure that any given reinstatement project is expedited and diligently managed to reduce the risk of extended delay or business downtime.

Our Delay and Scheduling experts objectively identify reinstatement/repair scope, planned turnaround / maintenance works and any opportunistic upgrade or betterment works. Working alongside the Policyholder our experts expediently confirm the most cost-effective mitigation strategies to ensure loss minimisation delivering complete transparency for all parties.

In our experience the most effective and efficient time management service is realised when it is integrated with our Quantum and Technical expertise. This has the ability to fully leverage the interchange between each discipline resulting in accurate and agile decision making with definitive reporting supported by technical engineering solutions, cost breakdowns and time management.  


CCi have worked on hundreds of projects worldwide. With specialist teams in time, cost and technical, and a broad range of industry experience, we bring clarity to the most complex of situations.

Crude Oil Refinery

Location: India

Unprecedented rainfall caused significant damage to stored equipment at the world’s largest refining hub, with crude processing capacity of 1.24 million barrels per day. CCi was appointed to evaluate delays that occurred to the start-up of the J3 units affected by the flood. CCi identified the impact of manufacturing lead times of replacement equipment on the unit critical paths to notify insurers of their potential exposure.

Aluminium Smelter

Location: UAE

Following force majeure events, the aluminium production facility suffered a total ‘freeze’ of all operating liquid aluminium pots. At the time of the incident the project was ramping up the newly constructed facilities. CCi’s role included preparation of a ‘but for’ assessment of the timeline-related factors. This identified events that would have interrupted the normal progress of the ramp-up process had the force majeure event not occurred.

Humber Pipeline Tunnel

Location: UK

The construction of a 5km National Grid replacement tunnel 30m below the Humber Estuary supplying a quarter of the UK’s national gas became the largest and longest hydraulically inserted gas pipeline and was the heaviest moving man-made object. The JV Contractors suffered a year’s delay leading up to the launch of the Tunnel Boring Machine (TBM). CCi was engaged to forensically look at the reasons for the delays under the NEC3 form of contract. It resulted in the JV and National Grid negotiating a settlement as the works continued.